RAID Data Recovery

If you have a RAID array or NAS unit with any kind of problem, we can help.

The most important thing to do if you have a failed RAID array is to power it off, do not attempt to replace any drives, rebuild, repair re-initialise the array. If you do not have a recent backup of the data, anything you do to try to fix the problem may cause permanent data loss. The methods we use to recover your data are 100% safe and professional, it is a read-only process that will not change the data on any of your drives.

The most common problem we see is a RAID 5, RAID 6, RAID 0+1 (or RAID 10), RAID 0 or RAID 1 array of hard disk drives with 1 more failed drives. Often we see 1 drive with damaged heads and 1 drive with read errors or bad sectors.

In other cases we can help with, the RAID array may have simply lost its configuration or due to a sudden shutdown, power outage or hardware change. Most of our clients are IT Managers and IT Managed services specialists, if the data is important and you do not have any recent backup, get it to us fast.

We can help with all brands of RAID or NAS including Dell, HP, Vmware, IBM, QNAP, Thecus, Netgear, Drobo, Synology, Promise technology, LaCie and any other brand.

Our Auckland data recovery lab sees many RAID arrays that are using SAS, SCSI, SATA, FC and SSD RAID arrays. Regardless of the type of disk, we can help you.

How much does it cost?

The cost can range from $1000 up to $10,000 based on the problem we find, how complex the RAID array is and how quickly you would like the data back.

We offer a free assessment and quote within 24 hours, We offer a free assesment and quote within 24 hours, we are open from Monday to Friday from 10am to 6pm.

If you require urgent data recovery, we offer an urgent assessment and quote within 2 hours on average, this costs $500 and this amount paid will be deducted off the price of the quote if you approve the quote to proceed with the data recovery work.

You will be offered an Economy, Priority, and Emergency service option in the quote for us to do the work in as cheap as possible (not urgent), get it back faster using our Priority service or our emergency service (the fastest data recovery service you can get if you need your data back as fast as possible).

About us

See: for more information.

Contact us

Contact us Open Monday to Friday.
10am to 6pm.

Phone Local customers: 0800 000 189
International customers: +64 9 8877212

Address Payam Data Recovery Limited
Suite 1007, Level 10,
300 Queen Street,
Auckland CBD, 1010
New Zealand